Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email incorrectly please contact us and we will fix it for you.
You're in good hands and all of your purchases with us are backed by our 100% satisfaction guarantee.
- How much is shipping?
- Completely FREE Worldwide - Express shipping is available for extra cost based on your location.
- How long does it take for an order to arrive?
- This depends on the product ordered. Most items will arrive in about 7-15 business days. In some scenarios, depending on the weather and logistics it can take between 2-4 weeks. International orders can take up to 2-6 weeks. If you're still not sure, just email us. We're happy to help.
- countries like Italy, Spain, Greece may take up to 90 days with standard shipping, we recommend using The DHL Express option to receive orders fast.